When EA opened up pre-orders for Battle Field 3, they promised a copy of Battle Field 1943 to their PS3 customers, along with the game. Playstation 3 uses Blu-Ray disks, which offer extra storage capacity to allow for these kind of extras for Sony console owners.
Later on, it was quietly decided to scrap the idea of including the extra game, without notifying the customers, especially those who pre-ordered and promised the extra game.
At one point EA announced it's decision with a single tweet, but not with a company press release, which it should have.
Needless to say, a class action suit was started against EA never mind all the angry basement gamers screwed out of their free game.
Source: Digital Trends